Log into the control panel here.

Select Edit Credit Cards.

Select Register New Card which will take you to the payment screen where you can add the card details.

Our Accounts Department is available Monday to Friday between 9am and 5:30pm.

T: 0800 640 8010 (select option 5 for billing)

E: creditcontrolsoho@uk.clara.net

Please note, we will need to go through some security checks before discussing your account via both email and phone to protect your account against fraudulent activity.

Invoices can be viewed via your online portal. Please note, this only applies to @clara.co.uk and @dircon.co.uk accounts.

Log into the control panel here.

You can view invoices by selecting VAT invoices. Your invoices will be listed in the below screen for you to view/print.

We've used a test account so there are no invoices to show.

You can amend your billing information and contact details by selecting the fields which you need to update with the tick box and making the necessary changes.

Please note, if you have a FreeUK account you can’t update address or contact details online and will need to contact our Accounts Department.

Any other accounts will accept changes to address and contact details online via the control panel.

Mork: Log into the control panel, select Contact Information and tick the fields you wish to update then make any necessary changes.

Concord: Log into the control panel and select Edit Profile. You can then update all of the contact information on this screen.

For accounts that are billed monthly, payments will be taken on the same day each month via the payment method you’ve selected.

Accounts which are billed annually will receive an email one month before the renewal date. These reminders will be emailed to the contact email address provided so it’s important to check you’re contact details are up to date.

Claranet SOHO supports payments made via direct debit, credit or debit card, cheque and BACS transfer.

There are some circumstances where you’re preferred payment method can’t be supported. Please call our Accounts Department to discuss this in more detail.

Log into the control panel here.

When this page is displayed, select View Invoices.

All invoices are listed and can be viewed individually.

FreeUK accounts need to access: https://admin.freeuk.com/login.

Any domains hosted with Claranet SOHO will use: https://admin.clarahost.co.uk/login.

All other accounts can be managed here: https://customer.clara.net.

If you're unsure which customer portal you should be using, please contact our accounts team on 0800 640 8010 and press option 5 or email accounts@clara.net.